Allied National Services
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Account Management

Quality Assurance

Advanced Training

Quality Assurance

At Allied National Services, Inc., the foundation of our success is built upon our assurance that the quality of our service is always the very highest. To this end, our quality control program includes several layers of checks and balances which ensures that our operational staff and subcontractors are always successful, and our clients always satisfied.

All supervisors are directly involved with each cleaning program. Job inspections are conducted at multiple levels, beginning with the custodial staff that is required to inspect their own work after completion. In addition, the following quality controls are applied:

  • Nightly inspections by Area Managers
  • Monthly Quality Assurance inspections
  • Random unscheduled inspections by senior management
  • IVR (interactive voice response) systems and software
  • Call center technology products and services
  • Equipment issues are reported and fixed within 48 hours

Our multi-level system of quality control works to ensure that a consistent, quality cleaning job is performed at your facility. With the entire company committed to quality, we can personally guarantee that you receive the level of professional cleaning service your business demands.

QUALITY CONTROL PROGRAM

  • Hiring and Screening
  • Thorough Training
  • Supervision
  • Regular Evalution
  • Good Communication
  • Extra Detail Cleaning by Supervisors
  • Proper Equipment and Cleaning Supplies
  • OSHA Compliance